First class customer experience.
Zero busywork.
Effortless, self-improving, in control.
No credit card. First agent live in 15 minutes.
End-to-end resolution without losing control.
Boost customer satisfaction and reduce costs with next-gen AI you can trust.
It resolves.
Looks up the order, applies your policy, closes the ticket.
You decide.
Your rules. Every action logged. Pause anytime.
It learns.
Quality is watched, fixes are proposed, and nothing ships untested.
AI agents, human agents, one workspace.
A supervisor routes each request to the right specialist. It works across your systems, brings in a person when it matters, and picks the ticket back up.
Meet customers where they already are.
Customers can start anywhere, switch channels freely, and keep context end to end.
A resolution engine, not another chatbot.
What best describes you?
- Go live in 15 minutes
- Easy conversational setup
- Gets better every week as it learns your business
- No developer needed. You set it up in plain language
- ISO 27001, GDPR and EU AI Act compliant
- Approvals and clean human hand-off you control
- Guided onboarding and a dedicated support team
- Connects to your stack with 3,500+ integrations (CRM, ERP, ITSM)
Real teams. Real numbers.
Changing the AI instructions directly changes how the AI Agents behave, and that is an enormous advantage.
Heike Hocks · Head of Service TeamEvery request now comes together in one place, and our people stay involved where experience and approval are decisive.
Jacqueline Schaller · Head of Customer ServiceTypewise led to an average time saving of 20 to 30% in customer service. The integration went smoothly and acceptance was high as the AI was trained with historical customer communications.
Joshua Martic · Innovation Projects SpecialistQuestions, answered.
Typewise is an AI customer experience platform. Businesses use it to run AI agents that resolve customer service requests end to end across email, chat, WhatsApp and social, set up and improved in plain language, with no code.
No. Typewise is a resolution engine, not a chatbot. It completes the whole request — looking up the order, applying your policy, closing the ticket — and hands anything needing judgment to a person with full context. Chatbots mostly deflect; Typewise is measured on resolution.
Not any more. Typewise started in 2019 as a consumer keyboard app, but that chapter closed in 2022 when the company joined Y Combinator and moved to business software. Today it is solely an AI customer experience platform for businesses.
Pricing is success based: a monthly plan plus a per-resolution rate that drops as your volume grows. A fully resolved request counts once, a partial hand-off counts half, and unresolved requests are free. See the pricing page for current figures.
Yes. You can start free with a batch of free resolutions and no credit card, connect your own inbox, and see how it performs on your real tickets before you pay.
You can connect your inbox and have a first AI agent live in about 15 minutes, with no developer. You describe how your business works in plain language. Larger, governed rollouts take longer and come with guided onboarding.
You stay in control. Typewise only acts on its own for the cases you approve, every action is logged, you can pause it for any topic in one click, and anything sensitive is routed to a person with full context.
Typewise works on top of the stack you already use, with 3,500+ integrations across help desks, inboxes, commerce, CRM and internal systems. Nothing has to be migrated to get started.
Yes. Typewise is ISO 27001 certified, GDPR compliant and aligned with the EU AI Act, with EU data residency available. See the security page for current certificates.
Ready when you are.
Start free and have an agent live today, or book a demo and we'll map it to your operation.